(Updated as of Juli 2016)
Ali-Shopping-app are electronic commerce platforms are
predominantly used by business entities to facilitate electronic commerce and
such business use does not generally involve the collection of personal
information of individuals. Ali-Shopping-app recognizes the importance of
privacy as well as the importance of maintaining the confidentiality of
personal information. This Privacy Policy applies to all products and services
provided by us and sets out how we may collect, use and disclose information in
relation to users of the Sites.
You may use our services and products via a mobile
device either through mobile applications or mobile optimized websites. This
Privacy Policy also applies to such use of our services and products.
All capitalized terms not defined in this document
shall have the meanings ascribed to them in the Terms of Use of the Site.
A. COLLECTION OF INFORMATION
1. Your privacy is important to us and we have taken
steps to ensure that we do not collect more information from you than is
necessary for us to provide you with our services and to protect your account.
2. Information including, but not limited to, user
name, address, phone number, fax number, email address, gender, date and/or
year of birth and user preferences ("Registration Information") may
be collected at the time of user registration on the Sites.
3. In connection with any transaction and payment
services or services under our buyer protection schemes we provide on the
Sites, information, including but not limited to, bank account numbers, billing
and delivery information, credit/debit card numbers and expiration dates and
tracking information from cheques or money orders ("Account
Information") may be collected to, among other things, facilitate the sale
and purchase as well as the settlement of purchase price of the products or
services transacted on or procured through the Sites.
4. We record and retain details of users’ activities
on the Sites. Information relating to such transactions including, but not
limited to, the types and specifications of the goods, pricing and delivery
information and any trade dispute records (“Activities Information”) may be
collected when sale and purchase transactions are conducted on or facilitated
through the Sites
5. From time to time, we collect information about our
users and prospective users during trade shows, industry events and other
functions. The information we may collect at these locations may include, but
is not limited to, user name, address, phone number, fax number and email
address ("Event Information").
6. We record and retain records of users' buying and
browsing activities on our platform including but not limited to IP addresses,
browsing patterns and buyer behavioral patterns. In addition, we gather
statistical information about the Sites and visitors to the Sites including,
but not limited to, IP addresses, browser software, operating system, software
and hardware attributes, pages viewed, number of sessions and unique visitors
(together "Browsing Information").
7. Registration Information, Account Information,
Activities Information, Event Information and Browsing Information generally
relate to business entities and are together referred to as business data
(“Business Data”). Insofar and only insofar as they constitute personally
identifiable data of living individuals, such information are together referred
to as personal data (“Personal Data”).
8. It is mandatory for users of the Sites to provide
certain categories of Business Data and Personal Data (as specified at the time
of collection). In the event that users do not provide any or sufficient
Business Data and/or Personal Data marked as mandatory, we may not be able to
complete the registration process or provide such users with our products or
services.
B. USE OF PERSONAL DATA
If you provide any Personal Data to us, you are deemed
to have authorized us to collect, retain and use that Personal Data for the
following purposes:
1. verifying your identity;
2. verifying your eligibility to register as a user of
the Sites;
3. processing your registration as a user, providing
you with a log-in ID for the Sites and maintaining and managing your
registration;
4. providing you with customer service and responding
to your queries, feedback, claims or disputes;
5. to facilitate communication between buyers and
sellers on the Sites;
6. performing research or statistical analysis in
order to improve the content and layout of the Sites, to improve our product
offerings and services and for marketing and promotional purposes;
7. subject to obtaining your consent in such form as
may be required under the applicable law, we may use your name, phone number,
residential address, email address and fax number ("Marketing Data")
to provide notices, surveys, product alerts, communications and other marketing
materials to you relating to goods and services offered by us on the Sites
including Gold Suppliers membership, Verified Members membership, Free Members
membership (each of Gold Suppliers membership, Verified Members membership, and
Free Members membership, a “Membership” and collectively, the “Memberships”)
the value added services ancillary to the Memberships, and other products and
services offered by us from time to time to members of the Sites;
8. if you voluntarily submit any information to the
Sites for publication on the Sites through the publishing tools, including but
not limited to, Company Profile, Product Catalog, Trade Leads, TrustPass
Profile and any discussion forum, then you are deemed to have given consent to
the publication of such information on the Sites ("Voluntary
Information"); and
9. making such disclosures as may be required for any
of the above purposes or as required by law or in respect of any claims or
potential claims brought against us.
C. DISCLOSURE OF PERSONAL DATA
1. You further agree that we may disclose and transfer
(whether within or outside the jurisdiction of the Ali-Shopping-app entity that
you are contracting with) your Personal Data to service providers engaged by us
to assist us with providing you with our services (including but not limited to
data entry, database management, promotions, products and services alerts,
delivery services, payment extension services, and membership authentication
and verification services) ("Service Providers"). These Service
Providers are under a duty of confidentiality to us and are only permitted to
use your Personal Data in connection with the purposes specified at B.1 to B.9
above, and not for their own purposes (including direct marketing).
2. You agree that we may disclose and transfer
(whether within or outside the jurisdiction of the Ali-Shopping-app entity that
you are contracting with), for the purposes specified at B.1 to B.9 above, your
Personal Data to other affiliated companies within the Ali-Shopping-app Group,
which comprises a group of companies operating leading online and mobile
marketplaces in consumer and business-to-business commerce, as well as cloud
computing and other services.
3. When necessary we may also disclose and transfer
(whether within or outside the jurisdiction of the Ali-Shopping-app entity that
you are contracting with) your Personal Data to our professional advisers, law
enforcement agencies, insurers, government and regulatory and other organizations
for the purposes specified at B.9 above.
4. Any Personal Data supplied by you will be retained
by us and will be accessible by our employees, any Service Providers engaged by
us and third parties referred to at C.2 and C.3 above, for or in relation to
any of the purposes stated in B.1 to B.9 above.
5. All Voluntary Information may be made publicly
available on the Sites and therefore accessible by any internet user. Any
Voluntary Information that you disclose to us becomes public information and
you relinquish any proprietary rights (including but not limited to the rights
of confidentiality and copyright) in such information. You should exercise
caution when deciding to include personal or proprietary information in the
Voluntary Information that you submit to us.
6. We may share your Account Information with banks or
vendors to enable your transactions on the Sites to be completed. In addition,
we may use your Account Information to determine your credit-worthiness and, in
the process of such determination, we may need to make such Account Information
available to banks or credit agencies. While we have in place up-to-date
technology and internal procedures to keep your Account Information and other
Personal Data secure from intruders, there is no guarantee that such technology
or procedures can eliminate all of the risks of theft, loss or misuse.
7. We may provide statistical information to third
parties, but when we do so, we do not provide personally-identifying
information without your permission.
8. We have established relationships with other
parties and websites to offer you the benefit of products and services which we
do not offer. We offer you access to these other parties and their websites
either through the use of hyperlinks to these sites from the Sites or through
offering "co-branded" sites in which both we and other parties share
the same uniform resource locator, domain name or pages within a domain name on
the Internet. In some cases you may be required to submit personal information
to register or apply for products or services provided by such third parties or
co-branded partners. This Privacy Policy does not apply to these third party
sites or co-branded sites. The privacy policies of those other parties may
differ from ours, and we have no control over the information that you submit
to those third parties. You should read the relevant privacy policy for those
third party sites and co-branded sites before responding to any offers,
products or services advertised by those parties.
Under the applicable laws, you have the right of
access to personal information held by us and to request correction of the
information.
In accordance with the applicable laws, we reserve the right to charge you a
reasonable fee for the processing of any data access or correction request.
E. COOKIES
We use "cookies" to store specific
information about you and track your visits to the Sites. It is not uncommon
for websites to use cookies to enhance identification of their users.
A "cookie" is a small amount of data that is
sent to your browser and stored on your computer's hard drive. A cookie can be
sent to your computer's hard drive only if you access the Sites using a
computer. If you do not de-activate or erase the cookie, each time you use the
same computer to access the Sites, our web servers will be notified of your
visit to the Sites and in turn we may have knowledge of your visit and the
pattern of your usage.
Generally, we use cookies to identify you and enable
us to i) access your Registration Information or Account Information so you do
not have to re-enter it; ii) gather statistical information about usage by
users; iii) research visiting patterns and help target advertisements based on
user interests; iv) assist our partners to track user visits to the Sites and
process orders; and v) track progress and participation in promotions.
You can determine if and how a cookie will be accepted
by configuring the browser which is installed in the computer you are using to
access the Sites. If you choose, you can change those configurations. By
setting your preferences in the browser, you can accept all cookies or you can
choose to be notified when a cookie is sent or you can choose to reject all
cookies. If you reject all cookies by choosing the cookie-disabling function in
your browser, you may be required to re-enter information on the Sites more
often and certain features of the Sites may be unavailable.
F. MINORS
The Sites and their contents are not targeted to
minors (those under the age of 18) and we do not intend to sell any of our
products or services to minors. However, we have no way of distinguishing the
age of individuals who access our Site. If a minor has provided us with
personal information without parental or guardian consent, the parent or
guardian should contact our Legal Department at the address set out in
paragraph D above to remove the information.
G. SECURITY MEASURES
We employ commercially reasonable security methods to
prevent unauthorized access to the Sites, to maintain data accuracy and to
ensure the correct use of the information we hold.
For registered users of the Sites, your Registration
Information and Account Information (if any) can be viewed and edited through
your account, which is protected by a password. We recommend that you do not
divulge your password to anyone. Our personnel will never ask you for your
password in an unsolicited phone call or in an unsolicited email. If you share
a computer with others, you should not choose to save your log-in information
(e.g., user ID and password) on that shared computer. Remember to sign out of
your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless
network can be guaranteed to be perfectly secure. As a result, while we try to
protect the information we hold for you, we cannot guarantee the security of
any information you transmit to us and you do so at your own risk.
H. CHANGES TO THIS PRIVACY POLICY
Any changes to this Privacy Policy will be
communicated by us posting an amended and restated Privacy Policy on the Sites.
Once posted on the Sites the new Privacy Policy will be effective immediately.
You agree that any information we hold about you (as described in this Privacy
Policy and whether or not collected prior to or after the new Privacy Policy
became effective) will be governed by the latest version of the Privacy Policy.
I. YOUR FEEDBACK
In accordance with the applicable laws, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request.